• No Refunds: We do not offer refunds under any circumstances.
• Exchanges:
  * Requests must be made within 48 hours of receiving the wig.
  * Only one exchange per order.
  * Wigs that have been used, washed, or whose lace has been tampered with cannot be exchanged.
  * Exchanges are not accepted after 10 days.
  * Clear stock wigs are not eligible for exchange.
  * Customers pay courier charges for exchanges

Customer Support:
For any questions regarding your order or exchange, please contact us at:
Email: info@jocrownbeaauty.co.za
Or alternatively complete the Book a Return form.
We’re here to help you slay in your new crown